Front of House Assistant

· Providing guests with a warm welcome as soon as they come in

· Handle reservations and walk in traffic effectively, seating guests, provide menus and communicate any specials enthusiastically

· Communicate with kitchen staff to ensure best service

· Prepare and serve drinks when required from coffees to cocktails and whisky

· Assist front desk with check-in, check-outs and enquiries. Use the hotel management system for hotel and restaurant reservations

· Be able to prioritise tasks and escalate any issues when necessary

· Assist with special events, weddings, anniversaries, whisky tastings

· Ensure that health and safety and fire safety and security procedures are maintained at all times.

We want to ensure our guests get the best experience possible during their time with us. Working front of house you will be helping shape that guest experience from the minute they walk in our door. We are looking for someone with a passion for food and drink, who can excel in customer service, is confident, well presented, a good communicator and will thrive in a busy environment and enjoy working as part of a team., · Must be over 18 years of age

· Must be able to work evenings and weekends

· Have a can do attitude, ability to work on your own and as part of a team

· Food and Beverage experience preferred,

• Barista experience: 1 year (preferred)


• Hospitality: 1 year (preferred)


• customer service: 1 year (preferred)
  
  Pulled from the full job description


• Company pension


• Discounted or free food


• Employee discount


• Health & wellbeing programme, · Living wage employer with higher rates paid dependent on experience and development


· Share of tips

· Bonus structure

· Staff uniform

· Employee Assist Program

· Pension Scheme

· Meals when on shift

· Employee Discount Scheme

· Training and career development including SVQ's and professional qualifications

Job Types: Full-time, Permanent

Benefits:

• Company pension


• Discounted or free food


• Employee discount


• Health & wellbeing programme


Schedule:

• Monday to Friday


• Weekend availability


Supplemental pay types:

• Bonus scheme


• Tips