Job Title:

Temporary Customer Service Representative

Benefits & Perks:

Competitive hourly rate of 11.77
Full training provided
Opportunity to work with a renowned client
Convenient location near public transportation

About Our Client:

Our client, a reputable company based in the heart of Edinburgh City Centre, is seeking two Temporary Customer Service Representatives to join their team. With a commitment to delivering outstanding service, our client is known for their exceptional products, ranges, and services.

About The Job:

As a Temporary Customer Service Representative, you will be responsible for maintaining our client's brand reputation by delivering exceptional customer service. You will handle customer inquiries through various channels, including phone, email, webchat, and social media. This is a temporary role starting on June 10, 2024, with a contract length of 6-8 weeks. The working hours are between 28 and 35 hours per week, with flexibility to work shifts, including weekends and evenings.

Your duties will include:

Addressing store and online-related inquiries
Maintaining a comprehensive directory of information
Developing a deep product knowledge and sharing insights with customers

Is This You?

To excel in this role, we are looking for candidates who possess the following qualities:

A strong customer service ethos with a positive, "here-to-help" mindset
Demonstrable experience in a similar customer-facing or administrative role
Excellent organisational and communication skills
A dedicated and willing attitude
Proficiency in PC literacy and experience with online support systems

Don't miss out on this exciting opportunity to join our client's team in New Town, City of Edinburgh. The office is conveniently located and is close to Edinburgh Waverley train station. Apply now to be part of a dynamic and supportive team!

**If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.