Property Maintenance Administrator – Planned Maintenance

Planned Maintenance, C~urb

£28,174.00 to £35,804.00 per annum (dependent on skills & experience)

Contract Term: Fixed term for 10 months to cover an internal secondment.

Hours of work: 28 hours per week Monday to Thursday

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Curb is looking for an experienced Property Maintenance Administrator to join our Planned Maintenance Team who will contribute to the provision of a high-quality service to all its customers. The Property Maintenance Team are committed to achieving a ‘right first time’ result for our customers and the post holder will be an integral part in achieving this target.

The post holder will be flexible within the remit of the property maintenance service and will use their initiative in order to advise and resolve both internal and external customer enquiries. Reporting to the Repairs Supervisor, you will be responsible for all aspects of administration in line with our property maintenance service procedures, including confirming appointments for our planned investment programmes, liaising with suppliers and colleagues, processing invoices and payments and updating systems as required. All property maintenance works will be processed through Link’s internal housing management system [Aareon] ensuring all appropriate coding is used.

About You

As an experienced Property Maintenance Administrator, you will have relevant experience of providing administrative support. You will be educated to SCQF level 6/SVQ level 3 or equivalent in Business Administration or in another relevant discipline and will have knowledge and experience of housing repair issues.

The Property Maintenance Administrator will have knowledge of and commitment to providing excellent customer service and relevant experience of providing a frontline service to a range of customers.

This role requires a high standard of IT literacy and intermediate knowledge of Microsoft office systems. The successful postholder will have strong communication skills, both verbal and written.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

· Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme

· 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year

· Opportunity to buy and sell holiday days

· Enhanced company sick and family friendly pay

· Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership

· Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options

· Access to an Electric vehicle leasing scheme, subject to the terms of the scheme

· Life assurance scheme providing death in service benefits to named beneficiaries

· Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services

· Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being

· Annual flu vaccination

· Access to a savings and borrowing scheme

· Cycle to work scheme

· Travel season/travel ticket loan and much more!

For a full list of benefits available to employees, please visit our website.

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject to a Basic Disclosure check.

Closing Date: Midnight on Thursday 23 May 2024.

Interview Date: Interviews are being held on Thursday 30 May 2024 at Link’s Falkirk Office.

How to Apply

Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button on our website. You must complete an application form to be considered for any of our vacancies but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.

We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team and detailing which format you would require.

Please note that CV's will not be considered.

Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the advert above, and in the job description.