Location: This post is based at Link’s Falkirk office. However, hybrid working is available with this role.

Hour of Work: 35 per week, Monday to Friday.

Alternative working patterns and/or working arrangements will be considered.

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow,

Link is looking for a Senior Property Services Officer who will manage the Property Services team within C~urb Property Maintenance, in the provision of technical support and associated services across the Link Group asset portfolio.

The Senior Property Services Officer will ensure the effective delivery of technical and operational property maintenance services. Operating as lead for the Property Service function, you will be responsible for managing a team of field/office based technical staff and admin support functions, to ensure Link Group’s asset portfolio is well maintained, monitored, and managed effectively.

The postholder will also be responsible for managing the delivery of the relative business objectives, in collaboration with wider Curb Property Maintenance resource and other key internal stakeholders, such as operational service delivery, asset management and housing management and customer services.

About You

As Senior Property Services Officer, you will have a good standard of education and an HNC in Building/Technical/Construction related subject or equivalent. You will have Project Management experience and proven experience in a similar role. Knowledge of and commitment to excellent customer care and equal opportunities is essential.

This role requires experience in assessing building defects and costing and a sound knowledge of Scottish Housing Quality Standards [SHQA]. As Senior Property Services Officer, you will have experience in line managing a team, preparing and delivering reports and advanced Excel experience.

You will have an understanding of Housing Association business and practices and experience in assessing building defects and costing same. This role requires the ability to travel between services as the role requires and access to a vehicle for work purposes.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack on our website.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
Opportunity to buy and sell holiday days
Enhanced company sick and family friendly pay
Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
Life assurance scheme providing death in service benefits to named beneficiaries
Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
Annual flu vaccination
Access to a savings and borrowing scheme
Cycle to work scheme
Travel season/travel ticket loan and much more!

For a full list of benefits available to employees, please visit our website.

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject to a Basic Disclosure check.

Closing Date: Midnight on Wednesday 12 June 2024.

Interview Date: Interviews are being held on Wednesday 26 June 2024 at Link’s Edinburgh Office.

How to Apply

Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.

We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team and detailing which format you would require.

Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the advert above, and in the job description.

We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.