Call Centre Executive
THE CLOUT AGENT LTD
Call Centre Executive
£24968
THE CLOUT AGENT LTD, Aberdeen
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 37ea2f92086441e8a51d252a9dd34942
Full Job Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Executive. As a Call Center Executive, you will be responsible for providing exceptional customer service and support to our clients., Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Up sell products or services when appropriate
- Enter customer data into the system accurately and efficiently
- Resolve customer complaints or issues promptly and effectively
- Maintain a high level of knowledge about company products, services, and policies
Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Ability to analyse customer needs and provide appropriate solutions
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Ability to work well in a team environment
From £24,967.70 a year - Full-time