Community Support Worker

Full UK manual driving licence is desirable but not essential
Do you have great people skills and love helping those in need? Can you make someone feel comfortable and cared for? Then this role could be for you!

You will be a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You will assess their needs and help them to remain in their own homes, preventing an avoidable hospital admission. If you have a caring, patient, and helpful nature you could make a tangible difference to someone's life. You'll allow them to enjoy healthier, more fulfilling independent lives. This is not just a job, but an amazing way to give back to your community!

What will a day in the life of a Community Support Worker involve?

• Providing reactive, focused, and flexible support to people following a hospital stay or who have been identified at risk of decline within the community.


• Assessing service users' needs, completing and following a support plan for them.


• Assisting with personal care including bathing, dressing, and medication.


• Providing practical and emotional assistance (telephone calls, welfare checks etc).


• Providing guidance to access support within the community or help to attend medical appointments.


• Responding to referrals from Clinicians and Community Health Professionals.
  
  Good knowledge of services provided by the NHS and Social Care.


• Experience of working with vulnerable people perhaps with physical conditions or mental health issues.


• Experience of delivering excellent service to the public.


• Ability to deliver clear written and verbal communications to service users and external organisations.
  
  Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.


• Pension scheme: Up to 6% contributory pension.


• Flexible working: We do our best to accommodate your preferred work style.


• Learning & Development: Wide range of career opportunities + comprehensive learning.


• Discounts: Access to Blue Light Discount Card and employee benefits platform.


• Wellbeing Assistance: Access to mental health and wellbeing assistance.


• Team Working: Champion our mission in a collaborative team.


• Cycle2Work: Lease a bicycle through the scheme.


• Season ticket loan: Interest-free loan for commuting expenses.


We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.