Corporate Client Relations Manager

We are seeking a dynamic Corporate Client Relations Manager to handle all aspects of our corporate accommodation bookings. This role requires managing client inquiries, securing bookings, overseeing active reservations, and canvassing new business from existing and new clients.,

• Manage all aspects of corporate accommodation bookings, including inquiries and reservations.


• Ensure exceptional management of live reservations, addressing guest requests, and overseeing any required maintenance.


• Develop and maintain relationships with corporate clients to secure new and repeat business.


• Monitor and respond to client needs to enhance customer satisfaction and long-term relationships.


• Manage all guest communications through online platforms and telephoneHandle maintenance requests efficiently and liaise with our contractor team to ensure all needs are met promptly.
  
  Proven experience in customer service or a similar role.


• Exceptional organisational and time management skills.


• Strong ability to remain calm and effective in high-pressure situations.


• Excellent communication skills, both verbal and written.


• Confidence with using various software packages and the ability to quickly learn and master bespoke systems.


• Experience in customer sales and a strong focus on the customer experience., drivers license & access to a vehicle for work (required)
  
  Pulled from the full job description


• Company pension


• Employee discount


• Gym membership


• Sick pay, Competitive salary and comprehensive benefits package.


• Opportunity to be part of a supportive and dynamic team.


• Professional development and growth opportunities.


Job Types: Full-time, Permanent

Pay: £25,000.00 per year,
• Company pension


• Employee discount


• Gym membership


• Sick pay


Schedule:

• Day shift


• Monday to Friday


• Weekend availability