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Anderson Knight, Merchant City, Glasgow City
- Hybrid working
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Full Job Description
Are you a dynamic, solutions-driven finance leader ready to take the next step in your career? Anderson Knight is proud to be exclusively partnering with a highly respected organisation in the social care and charity sector to recruit a Credit Control Manager. This is a fantastic opportunity for a dedicated professional to join a growing organisation that is making a meaningful impact in communities across Scotland.
About the Role
As Credit Control Manager, you will take ownership of the Group's credit control function, leading a small but talented team and driving forward the collections strategy. Your expertise will shape processes, improve efficiencies, and maintain the organisation's strong financial reputation.
You’ll be at the heart of a collaborative finance department, playing a key role in enhancing performance and supporting broader business objectives.
Key Responsibilities
· Lead, manage, and develop a dedicated credit control team
· Drive and refine the Group’s collections strategy
· Take a proactive approach to resolving misallocations and unallocated cash
· Develop and implement debt reduction policies and procedures
· Act as the first point of escalation for complex queries and disputes
· Deliver training and mentorship across the team
· Analyse data to spot trends and take action before issues arise
· Build lasting relationships with internal and external stakeholders
· Ensure the company’s excellent reputation is upheld at all times
What We’re Looking For
· 5+ years of experience managing a customer-focused credit control or finance team
· Background in social care or charity sector finance (preferred)
· Familiarity with NetSuite (preferred but not essential)
· A strong understanding of accounting principles and the sales ledger
· Proven track record of driving process improvements and boosting performance
· Excellent communication and customer service skills
· A proactive, adaptable approach with a “can-do” attitude
· A confident leader who can inspire, support, and develop their team
Why Join?
This is more than just a job. You’ll be joining a purpose-driven organisation that values integrity, professional development, and collaboration. You’ll have the opportunity to shape strategy, lead change, and make a real difference—not just to the bottom line, but to lives across the UK.
Apply today to take your career to the next level with a forward-thinking organisation and a supportive leadership team.
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