Why you should work in a call centre

Love to talk? Love chatting to new people? Love solving problems? Love helping complete strangers have a better day?

Call___Contact_2_ac_SmallWell, s1jobs has a career opportunity you’ll love.

No, it’s not being that person on the telly who tells folk they’ve just one the Postcode Lottery. But it’s close: as a professional agent in a call or contact centre, you have the opportunity to bring big, broad smiles to sad faces all over the country.

You may be taking inbound calls from customers who need information or solutions to issues with their services, product or bills.

Or you could be an outbound call agent, making contact with existing or potential customers to gather information or make a new sale.

Either way, you’ll soon discover there are many attractions to this fast-growing job sector. For example . . .

 

Just come as you are

That’s right. Usually there’s no need for formal qualifications or years of experience. In fact, most call and contact centres will happily hire fresh-off-the-vine new starts. If you can communicate well and have a friendly nature, you’re already well on your way to a new career.

 

Welcome to the family

How many entry-level jobs ensure you’re immediately an integral part of the group’s big business strategy, tackling issues on the front line and personally helping to steer the company to success? Agents can quickly gain great insights into the business and progress their careers with the biggest corporations.

 

Show me the money

If you’ve not experienced a higher-than-average salary before, then working in a call or contact centre really is going to perk you up. Not only will you enjoy a healthy take-home pay but many of the companies hiring right now also offer extra benefits, such as free health care insurance, complimentary gym membership and discounted shopping.

 

Let’s move on up

When signing up for call and contact centre roles, training and upskilling is almost always built into the job description. This means you’re actually getting paid to boost your talents and build your personal career. What’s not to like?

 

We’re all in this together

Last but certainly not least to consider is the welcoming working environment. Few places can boast such a diverse group of employees, of all ages and from all backgrounds but all working with a common purpose. Teamwork never felt so good!

 

You can find all the best Call & Contact Centre vacancies on s1jobs.com