Sshhh! Don’t tell everyone but there’s a reason the word secret exists in secretary – these admin pros have all the inside information about how to organise offices and support bosses.
As the demand for secretaries grows in all sectors across Scotland, so too does the need for job applicants to have the most-wanted talents that can put them way ahead of the competition.
So enjoy these five secrets . . . but keep them to yourself!
Look and learn
One of the best kept secrets every great secretary knows is the need to be constantly observing and learning. What time does the boss arrive? You need to be in the office half an hour before this. Who are the callers your boss likes to avoid? Make a note. Getting the basics right is vital because information about management and the organisation is crucial in fulfilling your support role.
Be proactive
No secretary should ever be waiting for their next assignment. If the MD is busy managing the company, it’s your mission to make the job easier by taking the initiative and independently dealing with admin responsibilities. Big decisions must be approved, of course, but being proactive in the day-to-day organisation of details and diary dates makes you invaluable.
Your lips are sealed
Confidentiality is a top priority in any business. As a secretary you have access to many documents that are for your eyes only. They may not be marked Top Secret or Classified but your impeccable judgement will mean you keep their contents protected. Data is triple locked – yes even to close colleagues at the height of the office party!
Offer improvements
As the liaison between employees and manager and HR and clients, you’re the person who makes this a happy home. This means you should never hesitate to propose ways to help the company operate more smoothly. Fresh ideas are always welcome. For example, you might use your expertise in new software to better manage appointments and emails.
Know your own value
While employees and managers always look up to the boss and view them as the person in charge, both you and your boss know this is in fact a double act. Without your enthusiasm, support and super-efficiency, the company would not enjoy its level of success. A really great secretary understands they are a key player – but, of course, they keep this a secret.
Enter the world of Admin/Secretarial/PA opportunities with s1jobs.