Admin staff are often on the frontline of company operations and dealing with demanding co-workers or calamitous clients can be challenging.
That’s why a positive attitude and calm nature are essential.
Learning how to communicate effectively will also make life easier for everyone.
So here are some of the best ways to use your chat to be an Admin winner.
Show all Admin/Secretarial/PA jobs across Scotland
Let’s be clear
Admins are always busy and rarely have time for ditherers who suddenly can’t remember which form they needed. Ask colleagues to be clear in what they want from you. This way everyone will be on-mission and goals can be achieved more quickly.
The banter
Admin assistants and secretaries juggle a variety of tasks for numerous different people. While it’s tempting to get tetchy when you’re so busy, taking a little time to engage in a bit of polite banter works wonders for communication and gets the best results. It also helps you stay calm and focussed.
Be cool
As an admin pro you’re super-cool anyway but keeping a cool head is also key to effective communication – regardless of your situation. So even when you’re caught in an avalanche of complicated paperwork from Bungling Bill in accounts, don’t lose it. Avoid negative language – instead try negotiation and seek help from colleagues. They’ll be far more willing to help a calm, rational admin assistant than one who goes full Krakatoa!
Give it time
It doesn’t matter whether you’re a new-start secretary or already PA to the CEO, planning ahead and setting aside enough time for meetings will almost certainly help you fully understand what tasks you need to complete and by when.
Always be open
While it’s good to have solid career ambitions and a determination to do things your own way, sometimes compromise is the only option. Being open to suggestions from colleagues demonstrates your ability to listen and a willingness to co-operate. This is especially true when starting out – this is the time to listen to wise and experienced admin staff.
And just like taking a letter, making notes of these career-boosting conversations will always be useful.
Following our top tips will help ensure smooth and stress-free communication. But as well as talking the talk, you need to walk the walk . . . right on over to the best Admin/Secretarial/PA vacancies on s1jobs.