Learning support assistants are the karma (or should that be calmer?) chameleons of the education system. Their ability to shift focus from one pupil to the next, adjusting their teaching styles accordingly, make them a valuable commodity in the classroom. But they’re not the only ones supporting Scottish youngsters in school. Ensuring kids are happy, […]
Let’s here it for school support! Read More »
Imagine you have an interview lined up for the best customer service role ever from s1jobs but you’re a little nervous. Now imagine you’ve a feathered friend sitting on your shoulder, prompting you with the right answers and keeping you calm and focused . . . yes, it’s none other a pirate’s best friend. Let’s
Listen to your bird, ace your interview Read More »
They can control the heating in our homes, remind us when it’s time to take Wee Davey Jnr to football and switch the lights off when we go to bed. Artificial Intelligence systems are transforming many of our daily activities. But when it comes to dealing with an organisation, most customers don’t want to talk
Smile! You’re only human after all Read More »
If you work in construction today, you aren’t just building offices, homes and schools. You’re at the forefront of efforts to make Scotland a more sustainable country. Innovative construction methods, coupled with new standards being set by Scottish Government and local authorities, are rapidly improving the energy efficiency of new buildings. But it’s not just
Be brave: look to the future Read More »
When most people think of a commercial break it signals putting the kettle on before the next instalment of Strictly. But if you’re a construction pro, you’ll know commercial breaks are actually a sign of growing investment in Scotland’s commercial real estate – and that’s positive for everyone in the building trade. The latest numbers
Why the commercial boom is good for you Read More »
Some celebrities are too scared to think about trying to survive in the jungle but recently eight brave souls stepped forward. But it wasn’t the spiders, snakes and suspect snacks of the Australian jungle they had to contend with, it was the daily challenges of working in a call centre. Yes, Channel 4’s Celebrity Call
How to be a star performer Read More »
The online travel revolution has been brilliant in opening up the globe to business travellers and holidaymakers. But having the world at our fingertips can sometimes feel a little overwhelming. With hundreds of thousands of flight and hotel choices out there, we’re discovering it’s not always fun trying to navigate this huge world by ourselves.
Rise of the human travel agent Read More »
Nothing strikes fear into the heart of admin professionals more than making a blunder online. Whether it’s a personal email mistakenly sent ‘reply all’, accidentally opening a dodgy website on your company PC or a status update that would make Kanye (aka Ye) blush, being mindful of online activity and digital doings is essential. Do
Look good and stay safe surfing Read More »
Way back in the 1970s, before political correctness had been invented and the sight of Benny Hill’s high-speed chase routines involving naughty nurses and policewomen in suspenders was considered cutting-edge comedy, a show appeared on ITV called Mind Your Language. The setting was an evening class where new arrivals to the UK struggled to learn
Share the gift of gab Read More »
The boss, the commander in chief, the head honcho: call it what you like, there is something alluring about being number one. As we all know, in a typical organisation, this elevated position sits at the top of a very well defined command structure. This kicks off with the newbie professionals just fresh in the
A guide to the highs and lows of being number one Read More »
