Kirsty Chalmers

How to handle difficult conversations at work

Very few people relish the thought of confrontation, especially at work, but avoiding difficult conversations isn’t always an option, especially in a managerial role. Purposefully overlooking problematic behaviour or attitudes might make your life a little easier short term, but in the long run, it’s best to deal with it head-on in a professional manner.

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How to deal with stress when working in Hospitality

Dealing with stress in Hospitality Vibrant, fast-paced, diverse, inclusive . . . just some of the qualities that make hospitality an incredibly rewarding industry to work in. There are, however, potential drawbacks to such a highly pressurised environment. Dealing with stress in Hospitality is vital. According to research, more than 80% of hospitality workers report

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