There’s a new focus for many companies in Scotland, with customer service moving to the top of their list of business priorities. The reason for this fresh emphasis is because as customers we, the pesky public, are engaging with companies more than ever; not just through traditional face-to-face encounters or via call centres, but also […]
Customer Service Management – the forward-thinking career choice Read More »
From the 1970s farce of Are You Being Served?, with jokes about Mrs Slocombe’s, erm, pet cat, to the recent PhoneShop, TV sitcoms have managed to get more than a few laughs from the experience of working in retail. The prospect of dealing face to face with customers isn’t one that will appeal to everyone,
Are you prepared to join the retail frontline . . . your sector needs you! Read More »
Anyone who thinks on-line shopping will one day eliminate real stores hasn’t met Davey’s sister, Miley. For Miley, a day spent on a shoe safari at Silverburn or Braehead is more enjoyable than being told she’s won the lottery by Jamie Dornan. And that’s because, although customer needs are at the centre of any retail
Work behind the scenes in the Retail industry Read More »
It’s commonly accepted the retail industry can be an excellent career choice: progression routes are fast and direct, which means you could be managing the whole kit and caboodle in no time. It’s rewarding, people-centred, constantly evolving and hands-on. It’s also a sector that rewards with a whole host of transferrable skills for those who
Retail: How do you measure up to the top 5 transferrable skills? Read More »
When we first heard about CSIC last year, we thought it was a new crime-fighting team for construction. It turned out this actually stood for Construction Scotland Innovation Centre, the £10 million facility which launched last October. Now, a new entry in the Acronyms Rarely Say Everything dictionary, comes the TAG team. Not, rather disappointingly,
TAG teams chase success for the Construction industry Read More »
Not everyone employed in Scotland’s construction sector is hands-on, on-site, on time. Ask any foreman and he’ll be able to point out the culprit, usually behind the Portacabin with a copy of the Racing Post and third cup of coffee. Others, however, are legitimately off-site and behind the scenes. Before any build, large or small,
Expert Interview: A legal eagle eye on the Construction industry Read More »
Scottish construction is not a sector to sit still for long. Recently, however, that movement has been in one direction: up. With the help of statistics and information gleaned from members of the Scottish Building Federation, as revealed by s1jobs last month, the Scottish Construction Monitor has awarded the expanding industry a confidence rating of
Construction Design & Management – now there’s a new law in town! Read More »
Networking is an important part of any career. Getting your name out there and talked about for all the right reasons and engaging with fellow professionals can make a real difference in many ways. For a start it will make you look very popular on LinkedIn! It can also help you gain some top tips
Networking – the hows, the whys . . . and ABBA’s top five Read More »
The boss, the commander in chief, the head honcho: call it what you like, there is something alluring about being number one. As we all know, in a typical sales organisation, this elevated position sits at the top of a very well defined command structure. This kicks off with the newbie professionals just fresh in
So you want to be boss? A guide to the highs and lows of being number one Read More »
Sales is a career sector that attracts many. Socially rewarding, goals-driven and often lucrative, it also surprises many. If you’re confident, a fast learner and have a Blarney-style gift of the gab that would shame Mrs Brown, sales is definitely the career for you. And why shouldn’t it be? With opportunities in insurance, cars, advertising
Sales: Dare to be different and you could be a high-flyer Read More »
