Lisa Davenport

The greatest thing since sliced bread . . . artisan opportunities

From Davey’s first potato print at nursery to Granny’s hand-knitted jumpers, we all value the tangible and intangible qualities of the handmade. Honest. Authentic. Artisan. Handcrafted products have never been more popular. Functional or decorative, for eating or for sitting on, for wearing or for simply looking at, even the most basic creations have a

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Customer Service excellence: growing from strength to strength

In many ways Scotland’s increasingly service-driven economy is still in transition. We’re a resolute breed and never downbeat for long, which means we are no longer in the despair caused by the collapse of so many of our heavy industries. However, the drivers of Scotland’s future prosperity are still in the settling-in period. In fact,

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