I’m a teacher, get me out of here! Yes, there are certain dates a teacher has indelibly marked on the calendar: the end of the summer holidays, the deadline for finishing school reports and the parents’ evening. It’s the last one teachers least look forward to. Parents’ evenings can stress out even the most experienced […]
How to survive the parents’ evening Read More »
Want to do a great job, build a brilliant reputation and boost profits? Then try keeping your grown-up customers really, really happy. That’s the advice of the Institute of Customer Service (ICS). They’ve been poring over the books and they’ve come up with the magic figure of £27 billion – they say this is the
Talkin’ ’bout Me generation! Read More »
Are you one of the roofers, scaffolders, brickies or plasterers who regularly turns to s1jobs when you want to find new opportunities for your talents? Then it goes without saying you’re bang up-to-speed on all the latest techniques behind the construction of schools, houses, hospitals and office developments. But how much do you know about
Foundation stones for a great career Read More »
What makes a Golden Girl? You’d know if you worked in one of the busiest call centres in the country. Shopping channel QVC handles up to 168,000 calls a day at its headquarters in Liverpool and Golden Girls is the staff nickname for its traditional customers – some of whom have been ringing up regularly
Why it’s still fun to talk to customers Read More »
Ready for your close up? You better be because the world of call and contact centres is changing. No longer are you just a line of webchat or a voice on the phone. Now you could soon be centre stage and in the spotlight. At this year’s Call and Contact Centre Association Awards the gong
Five ways to shine in video calls Read More »
A few years ago Forbes Magazine did the sums on whether or not Santa pays tax. After crunching the numbers on reindeer fodder, wages for elves and resolving whether or not the red suit is a uniform (they decided it was just his normal clothes and therefore not deductible), they concluded yes he does –
Unwrap a new career in accountancy Read More »
They are some of the best-paid jobs to be found in finance and on s1jobs. Accountancy really is the cream of the crop, offering big rewards and the satisfaction of knowing you’re doing something worthwhile for individuals and entire businesses. But getting yourself job-ready takes hard work and dedication. This isn’t a path for anyone
Can you count yourself as a great accountant? Read More »
When a candidate turns up for a job interview, they’re totally focused on making sure they impress enough to convince someone they’re worth taking on as an employee. However, what they don’t realise is the interviewers themselves are usually just as nervous – and if anything – have to put in just as much effort
7 Great Tips On Interviewing Job Candidates Read More »
What a difference a day makes! Recently, news channels and social media sites have been overwhelmed with coverage of the US Election – and, of course, its truly unexpected outcome. What’s been evident throughout, whatever our political persuasion, is the existence of a need for leaders who truly empower people. This is just as true
The value in giving more power to the people Read More »
Taking a holdiay abroad rarely involves having to think about the impact wearing socks with sandals will have on local sensibilities. When it comes to business, however, going global is a huge step for any company, and any Managing Director or Chief Executive will plan their forward strategy very carefully. Everything from exploratory sales trips
How to do business with global partners Read More »
