Insurance. Isn’t that a dry, dusty old business for nice chaps in grey suits? Not at all, old bean. Insurance is actually one of the most dynamic and fast-changing sectors of business and one way it’s throwing off its old image is by clearing seats at board level to make way for women. Earlier this […]
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What’s in a name? Plenty, if you work in insurance. Whether you’re a claims litigation handler, a commercial account executive, a corporate insurance account handler or a casualty claims professional, there are some monikers that will give you a jolt. Each of them has had a huge impact on the world of insurance . .
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The story goes, a newly recruited Reward Manager told her assembled staff: “Just think of me as Santa Claus, except my naughty list is not for boys and girls – it’s only for the grown-ups.” Thinking of a 32-year-old blonde in a red velvet jump suit could have spelled big trouble and no presents for
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Getting a rejection text after just one date. Being the only one turned away from the club because of your trainers. No one likes getting a knock-back. And often there seems little point in asking ‘why?’ Only Häagen-Dazs can take away the pain. When it comes to finding your ideal new role in HR and
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No matter which part of the hospitality industry you work in, late night shifts are almost impossible without the magical rejuvenating powers of a takeaway pizza. Now pizzas are also going to be instrumental in helping tomorrow’s generation of hospitality and catering professionals. Working in partnership with the ITC Academy, Pizza Hut has launched its
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Cara Erskine had worked with kids, graduated from university with a law degree and was looking at completing a masters in community education. So how did she end up owning and managing The Carradale Hotel on the remote and beautiful east coast of Kintyre? Let’s find out more in a tale that proves just how
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Granny Ina will tell you that once upon a time she had to bring her local bank manager a tin of homemade scones before he’d even think about lending money for one of those new-fangled colour tellies. While Granny’s scones haven’t changed in their ability to break teeth, the world of banking has moved forward
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Blistering barnacles! Imagine turning up for double maths to find your teacher in full pirate costume, complete with bandana and gold hooped earring. The teacher in question is an American who treats his classroom like a stage, using magic, lights and sound to get across the concepts of calculus and Confucius. This means it’s unlikely
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Therapist Andrea Wilson is an expert in asking questions. She’s not one to hold back and nothing is off-limits. Her success rate in restoring mental wellbeing in patients is exceptional and that’s because her real talent lies not just in professional prying, but also in listening. So when the answer comes she’s all ears –
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The title above the name on your badge says Customer Service and you’re on a mission to help: sorting out problems, chasing up orders and taking time to chat to customers who seem a little lost or lonely. Maybe you don’t know it but by doing your job so well you’re also boosting sales. Where’s
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