Teaching can be a challenging business. This is especially true after the festive break when primary and secondary schoolkids are still in full-on holiday mode – keener to compare cool Yule presents than get back into the books. But it’s not only the classroom kids teachers must contend with. Sometimes their not-so-grown-up parents can be […]
Parents say the funniest things Read More »
The world of customer service is changing fast. In fact, in 2017 it is set to go into warp-speed. Are you ready for the exciting challenges that lie ahead? Perfect! Then let’s discover . . . The how? Customer service is going to improve by cutting waiting times. When a customer orders something, they
How to keep up with our changing world Read More »
Where’s your favourite place to rest, relax and rejuvenate? Is it the coffee shop on the corner? This month it may even become the gym as you get stuck into those New Year resolutions. Or it may just as easily be the nearest branch of your bank. Yes, the social space where you love to
A customer service career you can bank on Read More »
Blackwood has built its reputation as a leading housing and care provider on the strongest of foundations: its Support Workers. These dedicated and passionate people are the bedrock of its care services. They share an all-important value that’s absolutely essential for Blackwood, allowing it to deliver the highest quality care: a passion for helping people
Helping people to live their lives to the full Read More »
Call and contact centres are the centre of the known universe for millions – the gateway to new products and the resolution of our problems. They can be a comfort to the sick in the wee small hours or a fountain of knowledge for the financially-confused. On s1jobs you’ll find call and contact centre vacancies
Three role models for call centre heroics Read More »
Even though the Christmas decorations have been long since packed away, a few twinkling spots remain in the office. What are those shiny, star-like objects? Gongs, that’s what they are. Glittering statues handed out by the CCA (that’s the Call and Contact Centre Association) to the top performers in the industry. Are you one of
Want to be a winner? Learn from the best Read More »
Dedicated and passionate customer care is at the heart of every successful business, and that’s why so many brand leading companies across the globe choose Teleperformance. As a leader in multichannel customer experience management, Teleperformance has been supporting many leading global brands to deliver outstanding customer care since 1978. In fact, with 311 contact centres
Transform your passion into excellence Read More »
With an annual turnover of £119 million, the Allied Vehicles Group represents one of Scotland’s most successful, indigenous growth stories over the past 20 years. Key to the success of this family-owned business is the company’s continual pursuit of new opportunities. This commitment has seen Allied create more than 200 jobs over the past three
Fuel your ambition with a career at the Allied Vehicles Group Read More »
When you have a mission to be the best event campus in Europe, there’s one vital element you simply can’t do without: the best people. Thankfully the SEC in Glasgow have a team that’s always at the top of its game. And it shows. Their dedication has made the purpose-built entertainment hub on the banks
Are you ready to be the best? Read More »
For Louise Grant, becoming an accountant has added up to a successful career. Numbers were her love at school and now she’s at the top of her profession with EQ Accountants in Dundee. We met her to get an expert’s insight into accountancy. When did you figure out accountancy was for you? When I
Meet The Expert: Louise Grant Read More »
