Do you know when a yeoboseyo should come before an annyeong?
Can you tell the difference between a computer that is rikki from a computer programmer who is murtunut?
More importantly, what would you do if presented by a customer with the conundrum of tartan zapatillas that just don’t fit: order bigger slip-ons or suggest hiking socks?
All of these questions and many more could be the kind to expect, if you want to work in global Customer Services.
That’s because, although we may be in the early throes of Brexit with big decisions ahead about Europe, the globalisation of business and inward investment, as well as the local importance of foreign workers and students, means many Customer Service professionals need more than one language.
This is clearly reflected on s1jobs where recently there have been fantastic opportunities for those who are cool in Korean, great at Gaelic, super-uber in German, magic in Mandarin, fab in Finnish or simply marvellous at all-round multi-linguality.
The fact is, international companies of all shapes and sizes are located here in Scotland and they all have a need to communicate with their worldwide customers and clients.
This means Customer Services agents not only provide a high quality service and help build loyal relationships, they need to be able to do all of this and more in a range of languages.
For example, take a French fancy . . . ooh, la, la! Yes, a global IT client has been seeking a French-speaking telemarketing lead generator.
Or perhaps you’re more suited to the role of a Spanish or Portuguese-speaking translations administrator?
Another recent opportunity on s1jobs is with an HR consultancy looking for a fluent Korean-speaking customer advisor to work just outside of Glasgow city centre.
Of course, not all Customer Service roles will be focussed on emails, tweets or telephone calls.
Face-to-face meetings are also very important, especially to larger organisations who often play host to visiting clients and potential customers.
In these often delicate situations, it’s not only about minding your language, there are cultural differences to be considered.
So, if you have knowledge and experience of working with clients from other countries, Customer Service is suddenly a career sector where you can speak up and shine.
Discover a global role in Customer Services with s1jobs.