We’re often exposed to the most negative aspects of working in Care, from what we see in the news and across social media, and pandemic media certainly didn’t help with this. These reports only represent a very small percentage of the industry and overlooks the incredible work of Social Care Workers and the massively positive […]
5 common myths about working in Social Care Read More »
It doesn’t matter what your career background is or how old you are, if you have a passion for helping others there’s a career in Social Care for you. You don’t often need to have qualifications or previous experience to get started, what’s more important is your attitude towards those who need care and support
What skills do you need to transition to a career in Social Care? Read More »
Julie Neill is a TV star of a very different kind. She works as a Sales Executive for Sky Media; Europe’s biggest entertainment brand and her mission is informing customers about AdSmart from Sky. “Adsmart is the revolutionary approach to TV advertising from Sky that levels the playing field so businesses of all shapes and
Meet the expert Julie Neill Read More »
The customer isn’t always right. They’re not always kept satisfied. They’re certainly not always filled with fun! None of this matters, of course. Whether you work in customer service, sales or a contact centre, the customer may not be many things but they are always your number one priority. Show all Sales , Customer Service or Call & Contact Centre jobs
Meet the expert Jane Stewart Read More »
Remember the Spice Girls? Yes, they knew what they wanted, what they really, really wanted. Apparently, that was to “zigazig ah”. But if you’re looking to enjoy a successful career in customer service, sales or the call and contact centre sector, you may well spend time asking yourself what is it that customers really want?
What do customers really want? Read More »
Do you live to work or work to live? If it’s the former, congratulations! You must have found the perfect role on s1jobs! If it’s the latter, congratulations! You’ve realised having control of your operational hours offers the best work-life balance. Can’t figure out where you fit in? Congratulations! You’re the ideal candidate to search s1jobs
The long and short of flexible working Read More »
In the run up to International Literacy Day on the 8th of September, a new campaign is aiming to make Scotland the world’s greatest nation of storytellers. The Every Day’s a Story Day scheme is urging parents and staff in nurseries, schools and colleges to place a renewed emphasis on storytelling. Organisers Early Years Scotland
Did you know there’s a subtle difference between customer service and customer care? Customer Service is the advice a company gives about its products or services, usually by answering incoming calls and emails. The goal is to inform and advise, thereby raising the level of customer satisfaction. Customer care, on the other hand, is all about
Caring for the customer Read More »
Deciding which career path to head down isn’t always easy when you reach a crossroads. You need to be the best in your chosen specialism. Identifying a niche where you can position yourself as the go-to expert gives you the space to shine, bringing extra value and providing something no one else can do quite
Which niche job is best for me Read More »
One of the most important parts of the job for those who love working on the frontline of Sales , Customer Service or Call & Contact Centres is building meaningful and lasting relationships. It’s not speed dating and there are no wine or roses…but it does involve changing customer perceptions of you from being a stranger who sells
How to build lasting relationships Read More »
