When the school holidays come around, nobody cheers louder than teachers. Enjoy your break, you’ve earned it. But before you flop on a sun lounger and slap on the suncream, ask yourself this: is there a way you could get more out of your break? What if you found something that reignited the passion that […]
Enjoy adventures in education Read More »
Throughout the summer customer service staff have been taking a well-earned holiday. But while they’ve been sunning themselves on beaches and sipping cocktails poolside, who’s been doing their very important jobs? Well one of those stepping into the breach is Mhairi Simpson. Mhairi is a customer service trouble-shooter and works for an agency that fills
Discover why temping is so tempting Read More »
Most people go on holiday to forget about work but, if you’re in the business of customer service, switching off completely is not an option. How can you set aside all your professional know-how and experience just because you’ve swapped your work clothes for beachwear? It can’t be done. “I get really critical in restaurants,”
Holidays that keep the customer satisfied Read More »
What connects freshwater pearl mussels in the Tay, the ecology of peat in Glen Garry and a cairn near Moy that marks the spot Hanoverian forces set out to try to capture Bonnie Prince Charlie? The answer is they’ve all come under scrutiny from experts working with the engineering team that is masterminding the dualling
Get on the road to a brave new world Read More »
Over the past few weeks huge cast stone slabs have been hung on the exterior of the new V&A Design Museum in Dundee. Designed to resemble the cliffs along the north east coast, there are 2466 of them, weighing up to 2.5 tonnes each, on the end wall where the building hangs over the edge
Make your mark in construction Read More »
Life’s all about making connections – with friends, lovers, colleagues, or on the 8.30 to Glasgow Queen Street. But creating a meaningful bond with someone usually takes a fair bit of time and effort. And time’s the one thing call and contact centre workers don’t always have on their side. Working with one eye on
Why we all need the human touch Read More »
Roll up your sleeves, take a bite out that energy bar and settle in for the summer. If you work in a call or contact centre for any of a range of key services, in summertime the living is anything but easy. In fact, it’s so busy many organisations are scaling up by taking on
Are you cool enough to take the heat? Read More »
Everyone knows accountants like to keep their eyes on the pennies. We’re not saying you’re tighter than a fishing line – careful would be a better word. And why ever not? If you’re a student accountant, working towards your exams, you won’t have much money to throw around. And when you’ve qualified and on the
Cash savers for cash counters Read More »
Let’s hear it for the oldest profession in the world. No not that one! We’re talking about accountancy, which can fairly claim to have been around before doctors, dentists or lawyers had even been thought of. How do we know this? From little bits of clay that for over a century puzzled archaeologists working in
Have the first and last word on your career Read More »
Dogs have always been known as man’s best friend and for anyone who owns a dog, the bond tends to be truly remarkable. Tomorrow (Friday 23rd June) is ‘Bring Your Dog to Work Day’, an annual event that raises money for animal welfare – with the two official charities this year being All Dogs Matter
Reduce your stress levels with a canine co-worker Read More »
