New Year resolutions come. And they go. Disappearing faster than a margherita pizza on the third day of your diet. It’s not only fitness regimes that falter. Maybe you’ve been trying to bring your company to the next level but always stumble at the last hurdle? Or perhaps you’ve had your sights set on one […]
Why perseverance ultimately pays off Read More »
When you have a wealth of specialised knowledge, it can be easy to dismiss soft skills. After all, your technical talent does the talking, right? Wrong! Don’t be deceived by the name. So-called “soft” skills, such as communication and team working, are arguably just as important in your day-to-day engineering role. What’s more, when it
How important are soft skills for engineers? Read More »
Often when we think of engineering greats, we think of historical figures. We recall men and women whose innovations changed the face of the world over the past few centuries – but now live in the pages of history books themselves. But there are a whole bunch of inspiring engineers pushing forward human progress right
Discover today’s engineering heroes Read More »
We’ve come a long way from blowing into a conch to announce dinner. Medium-rare brontosaurus served with glacier water, anyone? Today, the world of IT and Telecommunications can seem mind-bogglingly complex, being inextricably intertwined with huge evolutionary leaps in hardware and software. So, if you’re considering a career in this sector, professional advice is a
Meet The Expert: Peter McMenemy Read More »
There are good teachers and then there are great teachers, whose legacies are remembered by their students for many years to come. What’s the difference? Well a good teacher helps learners to achieve gold stars. A great teacher, however, adds a well-rounded character and life-affirming outlook to academic achievements. Thankfully, there’s a surefire way to
A five-step guide to great teaching Read More »
Teaching can be a challenging business. This is especially true after the festive break when primary and secondary schoolkids are still in full-on holiday mode – keener to compare cool Yule presents than get back into the books. But it’s not only the classroom kids teachers must contend with. Sometimes their not-so-grown-up parents can be
Parents say the funniest things Read More »
The world of customer service is changing fast. In fact, in 2017 it is set to go into warp-speed. Are you ready for the exciting challenges that lie ahead? Perfect! Then let’s discover . . . The how? Customer service is going to improve by cutting waiting times. When a customer orders something, they
How to keep up with our changing world Read More »
Where’s your favourite place to rest, relax and rejuvenate? Is it the coffee shop on the corner? This month it may even become the gym as you get stuck into those New Year resolutions. Or it may just as easily be the nearest branch of your bank. Yes, the social space where you love to
A customer service career you can bank on Read More »
Call and contact centres are the centre of the known universe for millions – the gateway to new products and the resolution of our problems. They can be a comfort to the sick in the wee small hours or a fountain of knowledge for the financially-confused. On s1jobs you’ll find call and contact centre vacancies
Three role models for call centre heroics Read More »
Even though the Christmas decorations have been long since packed away, a few twinkling spots remain in the office. What are those shiny, star-like objects? Gongs, that’s what they are. Glittering statues handed out by the CCA (that’s the Call and Contact Centre Association) to the top performers in the industry. Are you one of
Want to be a winner? Learn from the best Read More »
