It’s not often we find ourselves bigging up Presidents of the United States of America, especially these days, but probably the definitive definition of delegation comes from one ruminative Ronald Reagan. The ex-Commander In Chief and star of monkey movie Bedtime For Bonzo, said: “Surround yourself with the best people you can find, delegate authority, […]
The Rules of Successful Delegation Read More »
Some of us dream of seeing our name up in lights. Others get satisfaction from making sure the lights come on . . . in spectacular fashion. If the latter sounds more like you, working as a lighting and rigging technician can be an exciting behind-the-scenes role. There are generally two areas where you can
Job Focus: Lighting and Rigging Technician Read More »
2016 has shown that anyone can make it to the top in engineering, if they have the drive and passion. The year began with the 30th anniversary of the death of Dorothée Pullinger. Now Dorothée will always be remembered for her Galloway, the car she and her all-female team of engineers created in Scotland. Not
From motorcars to spaceships, get your career in gear Read More »
In the world of recruitment there are three things you can’t do without: s1jobs, a polished CV and the ability to perform well in an interview. The first is easy, the second achievable with our Sparkling CV guide but the third can be more troublesome. Basically, there are two types of people who go for
Nail that interview, land that teaching job Read More »
I’m a teacher, get me out of here! Yes, there are certain dates a teacher has indelibly marked on the calendar: the end of the summer holidays, the deadline for finishing school reports and the parents’ evening. It’s the last one teachers least look forward to. Parents’ evenings can stress out even the most experienced
How to survive the parents’ evening Read More »
Want to do a great job, build a brilliant reputation and boost profits? Then try keeping your grown-up customers really, really happy. That’s the advice of the Institute of Customer Service (ICS). They’ve been poring over the books and they’ve come up with the magic figure of £27 billion – they say this is the
Talkin’ ’bout Me generation! Read More »
Are you one of the roofers, scaffolders, brickies or plasterers who regularly turns to s1jobs when you want to find new opportunities for your talents? Then it goes without saying you’re bang up-to-speed on all the latest techniques behind the construction of schools, houses, hospitals and office developments. But how much do you know about
Foundation stones for a great career Read More »
What makes a Golden Girl? You’d know if you worked in one of the busiest call centres in the country. Shopping channel QVC handles up to 168,000 calls a day at its headquarters in Liverpool and Golden Girls is the staff nickname for its traditional customers – some of whom have been ringing up regularly
Why it’s still fun to talk to customers Read More »
Ready for your close up? You better be because the world of call and contact centres is changing. No longer are you just a line of webchat or a voice on the phone. Now you could soon be centre stage and in the spotlight. At this year’s Call and Contact Centre Association Awards the gong
Five ways to shine in video calls Read More »
A few years ago Forbes Magazine did the sums on whether or not Santa pays tax. After crunching the numbers on reindeer fodder, wages for elves and resolving whether or not the red suit is a uniform (they decided it was just his normal clothes and therefore not deductible), they concluded yes he does –
Unwrap a new career in accountancy Read More »
