796 - Change and Release Lead

Government Digital and Data (GDD) Profession Capability Framework and Success Profiles Frameworks. Using GDD we will then determine if you will be paid an additional allowance, on top of your basic salary. This role is within the IT Operations Job Family, is a Command and Control Centre Manager role at Operation control manager level, but carries the title Change and Release Manager Lead within DTS. Reserve List, The Change and Release Lead will have full ownership and responsibility for the end-to-end management of digital change and release for HMCTS. The role involves building an in-house capability for Change and Release Management and overseeing the successful transition to a fully in house service. The role holder will collaborate with external suppliers and senior stakeholders to ensure alignment to Digital and Technology Services standards. The role holder will lead the change advisory boards and ensure adequate risk assessment and scheduling of technical changes and releases, they will have the authority to sign off on critical changes that could have a significant impact if unsuccessful. Additionally, they will own the schedule for change and release roadmap for digital services providing an early insight for stakeholders. They will serve as the primary point of contact for escalation within the function and will sponsor and manage a portfolio of initiatives within the practise. This role also encompasses leading on the engagement between DTS and the HMCTS Reform Programmes, as well as the MOJ D&T Change and Release Teams, ensuring adherence to the correct policies and processes across HMCTS and on-going support following deployment. The role holder will report into the Head of Live Operations and mange a hybrid team.,

• The role has management and leadership responsibility within the HMCTS Digital and Technology Services for Change & Release Management teams, who provide overview of new digital and technology products/ services, providing a service to our users as part of the wider Live Operations team.
• Lead and mentor a team of change and release management professionals, fostering a culture of continuous improvement and collaboration.
• Develop and implement training programs to enhance the skills and capabilities of the team.
• Engage and empower change and release team.
• Identify and delegate continuous improvements activities in the change space.
• A champion of change and release management, actively improving and optimising current processes
• Managing suppliers (3rd Party), influencing, and negotiating wither suppliers, providing oversight, and managing underperformance.
  
  These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.
HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. www.gov.uk/government/organisations/hm-courts-and-tribunals-service