Advice Line Know Your Rights Coordinator

Salary: £22-24,000 Per Annum (Circa)

Location: Homebased with occasional travel

Hours: 32.5 hours (Monday to Friday 9am till 4.30pm with one-hour unpaid break)

Department: Services – Advice Line

Vacancy Type: Permanent

Closing date: 18/10/24

Interviews: 04/11/24

Everyday people with chest, heart and stroke conditions leave the hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. 

By joining Chest Heart and Stroke Scotland (CHSS) as Advice Line Know Your Rights Coordinator you can be the difference between people just surviving and really living. 

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. The Advice Line service is a free and confidential helpline that supports people living with our conditions to ensure that no life is half lived.

The Advice Line Know your Rights Coordinator will develop a team of volunteers who will provide a telephone support service to people affected by chest, heart and stroke, including Long Covid, who want to improve their understanding of their rights living with a long-term condition. This role is home based but occasional travel across Scotland will be required.

We are seeking an enthusiastic individual with good communication skills and experience working in a similar advocacy role. Experience of recruiting and line managing volunteers is desirable.

In support of Chest Heart and Stroke Scotland’s No Life Half Lived #2 Strategy, the Advice Line has recently expanded to include a new structure and variety of skill sets to enable a sustainable service that aligns to CHSS’s future vision and strategy. This is an exciting opportunity to contribute to the expansion of the Advice Line and to be part of a friendly team

CHSS employees enjoy a variety of organisational benefits including a company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families, and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

If you are interested in this post, please click the APPLY button where you will be able to apply online.

Please note CVs will not be accepted.

Scottish Charity Regulator (no SC018761)