Client Relationship Manager (Property)

A fantastic career opportunity working in Property Management with a market leading company in Edinburgh!

If you enjoy a fast paced role, have an interest in property/buildings and good people skills this is an excellent opening that’s open to candidates looking to 'career change'!

Due to continued growth this friendly company is now recruiting for a Client Relationship Manager to oversee a portfolio of property developments acting as the main point contact for customers, ensuring high levels of service and strong client relationships are built.

Your key duties will include:

• Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going projects
• Proactively building strong client relationships and delivering great customer service
• Taking full ownership of all day to day issues within your portfolio -liaising with internal + external contacts and keeping clients fully updated
• Visiting property developments
• Leading and conducting meetings with groups of clients
• Complaints management and resolution
• Understanding technical aspects of property management and communicating these effectively to clients.
• Being an active team player - working closely with colleagues to meet deadlines and deliver consistently high levels of service to clients
• All connected administration including financial/budget setting for property developments

We are open to candidates from various backgrounds however it's important you have proven experience in a service/client relationship based role, any prior background in a property related field would be advantageous. You should be a natural people person who builds relationships easily, enjoys problem solving and has the ability to manage a busy workload.

A confident level of Admin/IT skills is preferred, and a driving licence is essential.

Full training provided – working hours 9am-5pm Monday to Friday with hybrid working (3 days at home, 2 in office).

Starting salary to £30k with benefits package, and superb career prospects.

Apply online today with CV or call Douglas Robertson in confidence to discuss.