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Customer Service Advisor

Oliver Smith Recruitment, Motherwell, North Lanarkshire

Customer Service Advisor

£15.98

Oliver Smith Recruitment, Motherwell, North Lanarkshire

  • Full time
  • Temporary
  • Immediate start

Posted today, 23 Nov | Get your application in now to be one of the first to apply.

Closing date: 07-12-2024 (In 14 days)

job Ref: None

Full Job Description

Customer Service Advisor

Hourly Rate - £15.98 per hour

9 - 5 Monday to Thursday, 9 - 4.30 on Friday

Motherwell

Ongoing Temporary Role (could go permanent)


Oliver Smith Recruitment are working exclusively with our key client in Motherwell to recruit a Customer Service Advisor on a long term temporary basis.


Reporting to the Customer Service Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very heart of the business.


Duties:


  • Setting up and maintaining records on customers
  • Dealing with repairs, house allocations, rents and payments
  • Understand customer needs and manage expectations
  • Focusing on solving problems, advocating on behalf of the customer
  • Entering and maintaining orders
  • Dispatching orders including preparation of all necessary paperwork
  • Handling all customer queries
  • General admin duties

Interviews will be held ASAP.

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