Patient Data Services Operator 196538

We currently have an opportunity for x4 Full Time Patient Data Services Operator posts in Edinburgh as follows;

Secondment/Fixed Term Initial End Date: 31.03.2025
Secondment Fixed Term Initial End Date: 31.05.2025
Secondment/Fixed Term Initial End Date: 31.06.2025
Secondment/Fixed Term Initial End Date: 31.03.2026
 
About the Organisation: 
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level.  NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.  

The Post: 
The postholder is responsible for carrying out the day-to-day transactional upkeep of the national CHI database to maintain accurate and up-to-date patient demographic and GP Practice registration information. Additionally, the postholder supports the movement of medical records between GP Practices including recording the tracking of the movement or record and correcting exceptions in the movement process. This involves dealing with queries from GP Practice staff and patients on a daily basis.

The Candidate:
An effective team worker with a strong customer focused approach you will possess good keyboard skills, proficient in use of Microsoft office suite, strong communication skills and telephone experience. You will be able to demonstrate excellent organisational skills together with a high degree of accuracy and ability to work under pressure to meet deadlines. The ability to maintain strict confidentiality is essential.  

Location and Working Pattern:
Gyle Square, Edinburgh 

Monday to Friday 37 hours per week

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits: 
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.

Further information:
For an informal discussion on the post, please contact Caroline Hislop Patient Data Services Team Manager caroline.hislop2@nhs.scot 

Closing date for completed applications is 19th December 2024.

This post is expected to generate a lot of interest and may close early.

Further information on NSS is available from: https://www.nss.nhs.scot/ 

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies