Supplier Manager

We have an exciting opportunity for a Supplier Manager to join our centre of excellence for managing and governing suppliers within our Insurance, Pensions and Investments (IP&I) division. We support our business teams to deliver their strategic goals by ensuring governance, due diligence, sustainability and risk management are given full consideration throughout the lifecycle of contracts. This helps to ensure customer facing services operate optimally to support a great customer journey! Working as part of a phenomenal Supplier Management team and with key internal partners you'll be responsible for leading a range of suppliers and ensuring governance, performance and contract management is delivered aligned to the Group Supplier Management framework. What you'll be doing:

• Build, develop and lead supplier relationships for all contracts, ensuring delivery and governance customer requirements, supporting the embedding of change and sustainable business practices and reporting.
• Using a variety of different performance data sources and information metrics collaborate and work with all business partners and share contractual and performance information and analysis across contracts to ensure LBG expectations are met or exceeded.
• Lead, supervise and protect contractual rights to deliver prescribed outcomes and efficiently supervise service delivery. Formally detail changes to the contract in line with the contractual change management process and ensure any changes are embedded.
• Analyse specified problems and issues to find the best technical and/or professional solutions. Implement a culture of continuous improvement, appropriate to the nature of the goods and services being provided. Ensure investigation of performance or quality problems to ensure root cause analysis and the development of corrective actions.
• Ensure compliance to applicable Group policies, maintain an available auditable trail, and be responsible for developing and maintaining exit plans and ensuring appropriate business continuity arrangements are in place and tested periodically.
• Identify and handle supplier related risks
  
  Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our above offices. You must also be willing and able to travel throughout the UK to meet Suppliers., Sourcing and Supplier Management experience crucial. Preferable with experience in the UK Insurance or Pensions sector.
• Proven evidence of key customer and relationship management experience.
• Professional expertise! The ability to provide professional advice to key partners and colleagues.
• The desire to grow your own capabilities by pursuing and investing in personal development opportunities and develop the capabilities of others. Working within existing development framework, you'll provide specialised training or mentor in your area of expertise to others throughout the organisation as required.
  
  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies