Tenant Engagement & Communication Officer
The Scottish Federation of Housing Associations Limited, Scotland-wide
Tenant Engagement & Communication Officer
£42903
The Scottish Federation of Housing Associations Limited, Scotland-wide
- Full time
- Permanent
- Remote working
Posted today, 10 Dec | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 4ae2a3f42d8647f6b93d2321391f17f6
Full Job Description
The hours for this permanent post will amount to 35 hours per week working Monday to Friday. Some homeworking and flexible working hours are available. The Association is currently trialling a 4-day week or a 9-day fortnight, more information can be provided at the interview.
- Deliver the actions within the Tenant Engagement & Communication Strategy
- To continually develop innovative methods of tenant engagement and support operational staff in the implementation of these methods to involve our tenants in the services they receive
- To promote a culture of positive tenant engagement throughout the Association
- Deliver and support different methods of communication with tenants
- Line Management responsibility for the frontline Customer Service team members
Ochil View is an Investor in People Gold, Healthy Working Lives Gold and a Living Wage Employer
EVH Grade 7 (£36,860 - £42,903 pa, plus Car User's Allowance £1,642 pa)