1278 - Delivery Operations Coordinator

We're recruiting for a Delivery Operations Coordinator here at Justice Digital, to be part of our warm and collaborative Probation and Data Science team. Probation Digital is delivering simpler, clearer, faster digital services to help frontline staff and people on probation, and we're looking for someone with strong interpersonal skills to join our Delivery Operations team. You will support and enable the delivery of 10 multi-disciplinary agile teams by contributing to the coordination of various activities such as governance, reporting, people planning, procurement and more. If you are curious and diligent and enjoy working collaboratively this is the role for you! To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025,

• Collecting information from multiple sources and teams, summarising and providing recommendations where appropriate
• Documenting existing processes to make it easier for others to deliver their work
• Coordinating interested parties to draft, test and iterate solutions to meet needs
• Determining and implementing appropriate and lightweight processes, only where process will help our efficiency and effectiveness
• Capturing notes and actions from meetings, and ensuring actions are tracked and completed
• Representing Probation Digital and Data Science at meetings and boards
• Taking a proactive and pragmatic approach to tackling problems and overcoming obstacles
• Carrying out discrete pieces of work such as coordinating governance, reporting, people planning, and procurement activity
• Motivating and managing others to achieve objectives and secure good outcomes
• Adapting to variations in work, priorities or environment, being flexible and versatile and acting as an advocate for change.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!


• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
• Staff have 10% time to dedicate to develop & grow
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings' birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app.
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.