2nd Line Support Engineer

circa £30000 - £35000 + on-call allowance

Fintech Recruitment Solutions, Aberdeen

Full time
Permanent
Onsite working

Posted today, 18 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: KS361

Full Job Description

FinTech RS are delighted to support a rapidly expanding technical client who has won numerous contracts in the Aberdeen area. This position will be a dual role of software and internal IT support offering a diverse, challenging workload whilst working in a supportive and performing environment.

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Duties will include:

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Software Support

Troubleshooting and issue resolution
Incident management
User training
Technical & software support
Hardware & Software maintenance

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IT/Desktop Support

1st and 2nd line IT Support
System configuration and administration
Maintain documentation and knowledge sharing
IT security awareness and maintenance
Work closet with the DevOps team

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This role will require the successful candidate to participate in a weekly on-call rotation to provide after-hours support and address critical IT issues as they arise, our client offers an enhanced rate for this.

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Get in touch to find out more about this exciting and progressive role!

2nd Line Support Engineer

Full Job Description

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