2nd Line Support Engineer

circa £30000 - £35000 + on-call allowance

Fintech Recruitment Solutions, Aberdeen

Full time
Permanent
Onsite working

Posted 4 days ago, 25 Nov | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: KS361

Full Job Description

FinTech RS are delighted to support a rapidly expanding technical client who has won numerous contracts in the Aberdeen area. This position will be a dual role of software and internal IT support offering a diverse, challenging workload whilst working in a supportive and performing environment.

‍

Duties will include:

‍

Software Support

Troubleshooting and issue resolution
Incident management
User training
Technical & software support
Hardware & Software maintenance

‍

IT/Desktop Support

1st and 2nd line IT Support
System configuration and administration
Maintain documentation and knowledge sharing
IT security awareness and maintenance
Work closet with the DevOps team

‍

This role will require the successful candidate to participate in a weekly on-call rotation to provide after-hours support and address critical IT issues as they arise, our client offers an enhanced rate for this.

‍

Get in touch to find out more about this exciting and progressive role!

2nd Line Support Engineer

Full Job Description

Relevant jobs