Based: Falkirk (onsite Monday to Friday)

Escape Recruitment Services Commercial Division are currently recruiting for a engineering manufacturing organisation based in the Falkirk area. We have an excellent opportunity for an Account Manager to join the team on a permanent basis due to continued growth.

This is a site based role, working as part of a small, busy team and reporting to the UK Sales Manager. There is a clear pathway and opportunity to develop and progress internally within the organisation.

Responsibilities Include

• Build and maintain relationships with customers, gaining a clear understanding of their business needs and future forecasting
• Provide technical product specification, availability and pricing
• Negotiate and influence customers
• Manage and follow up on sales quotations
• Provide exceptional levels of customer service
• Allocate stock to orders and source products from approved supplier where required
• Liaise with internal teams including distribution, quality, procurement, logistics etc
• Point of contact for customers throughout lifecycle of sales process right through to delivery
• Achieve customer account revenue targets

Background Required

• Experience of working in a similar account management &/or sales role
• Previous experience or capability of working with technical products
• Exceptional communication skills with the ability to build relationships customers and internal teams
• Ability to take ownership of tasks and use initiative, with a flexible approach to support in a team environment
• Confident, resilient and able to work in a fast-paced environment
• Confident IT skills including MS Office, CRM, ERP systems