Administration Assistant (8 Permanent & 1 Temporary Position) - GLA12699

£20,001 - £30,000

Glasgow, Merchant City, Glasgow City

Full time
Permanent

Posted 6 days ago, 11 Oct | Get your application in now to be included in the first week's applications.

Closing date: 27-10-2024 (In 9 days)

job Ref: GLA12699

Glasgow

Full Job Description

Job Description

Based in Financial Services, within CBS Revenues & Benefits team, you will be responsible for a wide range of service delivery process across the business.

Revenues and Benefits is a customer facing service involving the billing and collection of Council Tax and Non Domestic Rates and administration of Housing Benefit, Council Tax Reduction and Discretionary Housing Payments.

Applications are invited from candidates who can excel in a fast-paced environment, have the ability to work under pressure and make decisions required to support our customers.

Excellent communication skills, sound customer service and the ability to use multiple IT packages and systems are required for the role.

A flexible approach to the needs of the organisation is essential as is positivity and enthusiasm to working in new ways.

Hybrid working is available for this role. If you are shortlisted for the post, we look forward to telling you more about our approach to ensuring the needs of the business are met along with flexibility to manage and maintain your work life balance.

This role involves access to information that requires a PVG check. The cost of this check will be payable by successful applicants.

This temporary position will be for a period up to 12 months.

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone . Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

GCC Job Evaluation

For further information about working for us please refer to our website GCC HR Policies