Administrative Officer West

This is an exciting entry level opportunity for someone looking to be in an interesting administrative, customer service-based role.
You may be starting out in your career or already have an administrative background and looking for a change, but you should have an interest in the Criminal Justice Sector.
You will be expected to work as part of a team to provide a first-class service to your colleagues and service users such as, victims & witnesses and defence agents.
This is a great opportunity to step into the Civil Service and contribute to the delivery of our Scottish Criminal Justice System., The main duties of this role will cover a range of administrative support and will generally include the administration of cases including:
+ Dealing with general enquiries relating to cases
+ Uploading and maintaining case information on internal IT systems
+ Assisting Legal staff in the administration and preparation of cases for court
+ Ensuring all witnesses are notified of their requirement to attend court
+ Ensuring the courts and defence agents have all relevant material prior to court hearings
Please note this is not an exhaustive list and other duties will be required of the post holder.

+ The minimum entry qualifications are 5 National 5’s at grades A-C (including English) or equivalent; or demonstrable experience of general office work.
+ Excellent verbal and written communication skills
+ Strong word processing skills
+ Strong organisational skills
Desirable Criteria
+ An understanding of the work of COPFS, Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

There are currently vacancies available in COPFS offices in
the West of Scotland.
As part of the application process candidates are asked to
complete the Location Preference form to indicate which offices they may be interested in.
Successful applicants will be based in one of the offices listed
in the above form. Please note that most roles will require full
time office attendance 5 days a week.
Please note that home working opportunities may be available
under our Agile and Flexible Working Policies on agreement
with your Line Manager, however for some roles full time
office attendance may be required.

£25,235 - £28,131
Our starting salary is £25,235 with the maximum salary on this
scale being £28,131 as of January 2025 (subject to future
COPFS pay awards). All payments are pro rata for part-time
staff.
A Civil Service Pension with an employer contribution of 28.97%
GBP, Alongside your salary of £25,235, Crown Office and Procurator Fiscal Service contributes £7,310 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We offer an excellent range of benefits which include:
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# 25 days paid holiday + 11.5 public and privilege holidays (rising to 30 days paid holiday after 4 years).
# Generous Civil Service Pension employer contribution, on average over 28.97% of your pay
# Flexible working hours and family friendly approach to work.
# Cycle to Work Scheme and Season Ticket Loans.
# Employee Wellbeing Support with Mental Health First Aiders and access to an Employee Assistance Programme.