Administrator

We're looking for an organised Project Support Coordinator to join our team in the UK Industrial and Commercial Gas Metering and Utilities market. The role involves overseeing the full customer journey from sales through to project delivery. The successful candidate will manage client interactions, handle quotations, oversee project management via CRM, coordinate with suppliers and installation providers, and ensure the seamless delivery of all services.

What will the role involve?

Client Interaction

Generate and provide client quotes.
Maintain ongoing communication and support for customers.
Address and resolve customer queries and issues promptly.
Project Support

Create and monitor projects within the CRM system.
Support project cycle
Supplier Coordination

Request and manage supplier quotations.
Prepare and place purchase orders with suppliers.
Ensure timely delivery of materials and services from suppliers.
Sales Support

Assist the sales team in the preparation of proposals and contracts.
Support sales activities and help drive customer engagement.
Operational Administration:

Handle invoicing and ensure timely project completion administration.
Maintain accurate and up-to-date records of all project-related activities.

Strong Organisational Skills

Capability to handle multiple tasks and projects simultaneously.
Efficient in workload management and prioritising tasks.
Attention to Detail

High level of accuracy and precision in handling project details and documentation.
Adaptability and Multitasking

Flexible and capable of handling a dynamic work environment.
Ability to switch between tasks and manage different aspects of the project efficiently.
Autonomous Work

Proactive and able to work independently with minimal supervision.
Strong problem-solving skills and decision-making ability.
Excellent Communication Skills

Strong verbal and written communication skills.
Ability to communicate effectively with clients, suppliers, and team members., Previous experience in a project support or coordination role, preferably within the Industrial and Commercial Gas Metering sector.
Proficient in using CRM systems and project management tools.
Understanding of the gas utilities market and related regulatory requirements is advantageous.
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Ability to run excel reporting

Established in 2005, we're a leading, nationwide, utilities infrastructure business, providing:

innovative metering and data services
future-proofed network construction and ownership solutions
low carbon service offerings.

We partner with major energy suppliers and utility constructors to deliver our services to the UK's most prestigious brands and public sector institutions.

Competitive compensation package - you'll receive a starting salary of £24 - £25,500.
Work life balance - you'll benefit from 30 days holiday, which increases each year to a maximum of 35 days.
Critical injury scheme - we take safety at work very seriously. There are high levels of risk mitigation in place to keep everyone safe and we take pride in the fact our safety statistics are excellent. However, you can rest assured in the event a serious injury occurred, you'll receive support and financial assistance.
Down to earth and welcoming culture - you'll be part of a friendly, welcoming, and diverse team who are really looking forward to receiving the next intake of new starts.
Future career opportunity - as we're a large organisation covering end-to-end, meter-to-main solutions - there's lots of opportunity to grow and progress your future utilities career further.