Administrator

Anderson Knight is recruiting for a Sales Administrator for a well-established company based in Renfrew.

The Sales Administrator plays a vital role in supporting all sales-related activities, ensuring excellent customer service, assisting with quoting processes, and collaborating closely with the sales team to develop proposals. 

The standard working hours is 37.5 per week, either 8am-4pm or 9am-5pm. 

Salary is £24,000-£27,000 DOE.

Main Duties and Responsibilities:

• Assisting the sales team with new inquiries and preparing quotations.

• Handling customer inquiries and correspondence.

• Manage order communications and work with carriers to ensure the timely and problem-free delivery of goods to customers. 

• Processing, acknowledging, and confirming customer purchase orders.

• Updating daily reports and presenting findings during bi-weekly production meetings and as needed.

• Collaborating with the warehouse and procurement team to manage customer expectations.

• Providing general administrative support for office and sales orders to the broader team.

• Ensuring compliance with the quality management system and related processes.

• Promoting a culture of continuous improvement.

• Taking responsibility for personal health and safety and the safety of others impacted by workplace actions.

• Maintain seamless operations by bridging the gap between Sales and Operations, and facilitating effective communication between customers, suppliers, and internal teams.

Key Attributes and Skills:

• Proven ability to thrive as part of a small team in a fast-paced environment.

• Experience within a Utilities or Construction background is preferred but not essential. 

• Strong communication skills, capable of building relationships with a diverse array of customers, suppliers, and internal colleagues.

• Exceptional attention to detail.

• Experience in a customer-facing role.

• Positive, proactive attitude with the ability to manage multiple and often conflicting priorities.

• Proficient in IT, particularly with MS Excel and CRM/ERP systems.

If you are ready to embrace this excellent opportunity, please forward your CV with confidence.