Administrator (Housing) - CLA03719

Job Description

To assist in the provision of an efficient, effective and flexible administrative support by working as part of the Housing Operations Team.

To provide a customer focused service as the first point of contact for both internal and external customers.  Enquiries will range from colleagues requesting advice to applicants, tenants and members of the public looking for information on any aspect of Housing Services.

To provide business support services of a standard that demonstrates attention to detail, good judgment, effective organisational skills and excellent team working.

The job holder requires procedural knowledge of their own job and an understanding of the work of others.

Staff can be moved to different teams to suit Service needs.

Requirements

You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job.  You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council.

Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”.  Further documents can be viewed below – these do not relate to the job advertised.

Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce.  We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.  For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce.

Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working.  Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships.  The exact pattern of working will be agreed with you as part of the recruitment process.

Clackmannanshire Council is a living wage accredited employer.

You will be required to undergo a disclosure check prior to a formal offer of employment being made by Clackmannanshire Council.  The cost of this check will be detailed in your conditional offer of employment if you are successful.  Further information can be found here https://www.mygov.scot/disclosure-types

Should you have difficulty applying for a job online please call (24 hrs) and leave your details along with the reference number of the post.

Please note that if you are selected for interview you will be notified by e-mail.

Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council - https://www.youtube.com/watch?v=LXaasgoGqmw