Aftermarket Spares Operations Coordinator

Are you a proactive and organized individual with a passion for demand planning, order fulfilment, and on-time delivery? We are looking for an Aftermarket Spares Operations Coordinator to join our team in Kintore and drive operational excellence from customer order to customer delivery. In this key role, you'll report to the Operations Supervisor and be responsible for coordinating work orders, inventory management, and shipping documentation. With a keen eye for detail and the ability to engage internal stakeholders, you'll play a pivotal role in ensuring the smooth execution of processes to achieve timely delivery.

If you thrive in a dynamic environment, have strong ERP system experience, and can balance multiple priorities, this role is for you. You'll collaborate closely with internal teams, help solve component shortages, and play an essential part in maintaining high levels of customer satisfaction through seamless order management.,

• Coordinate and create work orders for sub-assemblies and kitted parts, ensuring timely delivery by collaborating with internal teams.


• Perform shortage reviews and expedite component shortages to meet build and customer delivery schedules.


• Evaluate alternative parts/vendors to meet delivery timeframes when necessary.


• Assist the Shipping team in generating mandatory shipping documentation and compliance tasks.


• Maintain strong customer communication, providing order updates and ensuring on-time delivery performance.


• Communicate any delays or improvements affecting monthly revenue performance to the Regional Spares Manager.


• Support cross-departmental functions and contribute to team success with a customer-focused mindset.
  
  High school education or equivalent.


• Prior experience in scheduling or planning.


• Proficiency in Microsoft Excel, Word, Outlook.


• Knowledge of Omega ERP.


Desirable:


• Previous experience within a fast paced, transactional sales or despatch environment.
  
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