Aftersales Manager

Honda Dundee

Salary up to £40,000. OTE £50,000. Company Car.

Colleague Benefits

• Enjoy your birthday off on us every year!
• Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• Industry leading training and development opportunities.
• Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year.
• Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
• YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
• Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
• Up to 5 study days off per annum, plus time off for any exams.

Role Overview

Develop After-Sales Plans & Budgets: Create and execute after-sales strategies and budgets to achieve financial, marketing, and sales goals.

Lead & Motivate Team: Manage and inspire a team of after-sales professionals to deliver excellent customer service and meet departmental targets.

Customer Satisfaction: Ensure high customer satisfaction by addressing inquiries, concerns, and complaints quickly and effectively.

Operational Efficiency: Oversee the smooth operation of the after-sales department, including service reception, workshop, parts management, and inventory control.

Compliance & Continuous Improvement: Ensure compliance with regulations, monitor profitability, and collaborate with other departments to optimise processes and stay updated on industry trends.