AHP Clinical Service Support Officer

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who we are:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland. 

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position

An opportunity has arisen for a AHP Clinical Service Support Officer within the AHP Administration Department at University Hospital Ayr.

The position is offered on a permanent basis.

What you will do:

You will provide a comprehensive clerical service for a variety of Allied Health Professionals pan Ayrshire.

Duties will include transcribing and population of referrals onto the appropriate IT systems, live calls with patients, relatives and colleagues, clinic building, supporting the service leads to manage waiting lists, and general admin office tasks as per service needs.

For further information on the role please click the link below to view the job description

Knowledge, training and/or experience required to do the job:

You should have relevant IT qualifications (ECDL), experience using TRAKCARE, EMIS Web, SCI Gateway and Winscribe and previous NHS experience is desirable for this post. 

Excellent communication skills and inter-personal skills are essential, as is the ability to work on your own initiative as well as part of a team. 

For further information on the requirements for the role please click the link below to view the person specification

Hours/Shift Pattern:

37 per week 

Monday Thursday 8.30am 4.30pm and Friday 8.30am 4pm. 

Driving Licence/Car Ownership:

Driving licence/car ownership is essential to this role.

If you want to find out more about the role, please contact Jill Barclay, AHP Clinical Administration Supervisor, Telephone / mobile .

ADDITIONAL INFORMATION FOR CANDIDATES

You should apply for this post by completing the application process on JobTrain.

DO NOT upload a CV as this will not be used for shortlisting purposes.

Posts close at midnight on the indicated date.  Late applications will not be accepted.

For help to complete an application on JobTrain, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/

To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/

Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.

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Once you have submitted your application form you will be unable to make any amendments.

Some of our vacancies are for internal candidates only.  If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.

Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.  This permission is, without exception, granted by UK Visas and Immigrations.  We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.  Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk 

We are unable to provide sponsorship for bank contracts.