Analytics Support Officer

We are recruiting for the role of Analytics Support Officer in our Business Analysis team.
The location for this role is flexible (contractually, you can be based in any Cafcass office) however there will be an expectation to attend the office on a regular basis with occasional travel to other key offices for team meetings., Let us tell you a bit more about the role…
As an Analytics Support Officer, you will assist in:
• The production of timely, accurate and effective management information and analytics.
• Day to day frontline response to requests for data and analytics support.
• Undertaking technical and administrative tasks with relation to Cafcass’ data estate and the related systems and processes.
• Providing administrative and technical support to Cafcass’ HR and Payroll system.
• Working with managers across the organisation supporting their use of management information, business intelligence and associated reporting applications.

• Excellent IT skills, familiar with leading edge technology and its applications to the work of Cafcass
• Experience of working with data/reporting systems
• Experience of collating, quality checking, analysing, and presenting information in a range of formats
• Experience of working with MS Excel with complex data sets
• Experience of the implementation of information solutions to support service delivery
• Intermediate knowledge or willingness to train towards understanding Microsoft PowerBI reporting and development
• Intermediate knowledge or willingness to train towards understanding of SQL/SSRS reporting
• Intermediate knowledge of Microsoft Excel, including advanced functionality /add-ins (pivot tables, power pivot, querying), Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
and more.
We trust and empower colleagues to work in a hybrid way, providing the resources, equipment and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures. We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.
We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.