Appointment / Clinic Coordinator

An exciting opportunity has arisen for 2 Appointment / Clinic Coordinators within the Health Records Service based at Victoria Hospital Kirkcaldy.

These positions are well suited to individuals with previous Health Records experience who are keen to progress in a busy, thriving and supportive workplace.

Working Monday to Friday you will be responsible for the day to day management of acute and community clinics with regards to booking, cancelling and rescheduling of patients. 

The Health Records Department provides multi-hospital / multi-section comprehensive 24-hour Health Records Service across Fife incorporating Clinical Coding, Information Management, Inpatient Services, Emergency Department, Minor Injuries Unit, Records Libraries, Scanning, Subject Access Requests, Outpatients, Waiting Times, Overseas Visitor Status and NHS Fife Switchboard.

Previous Admin / Clerical experience preferably in a Health Records department is essential as is an excellent working knowledge of  the Trakcare Patient Administration System. Good working knowledge of Scottish Government Waiting Times Standards, 18-week RTT, New Ways and the Patient Access Policy is also required. Consideration will be given to those who can demonstrate a willingness to learn and an enthusiasm for personal development. A knowledge of GDPR and confidentiality is preferred.

You must have the ability to prioritise and manage the day-to-day workload in a busy, fast paced environment. You must be able to follow instruction clearly and effectively and work with a high degree of accuracy.  You must have the ability to work on your own initiative with minimal supervision at times.  

Good organisational & listening skills are essential as well as a flexible approach to working.  A good level of English language competency and good communication skills necessary to perform this role safely and effectively are required.

Please note the salary for this post is pro rata to part time hours.

For informal enquiries, please contact Ms Leanne Barrie, Health Records Manager at ext 22094 and Ms Amy McCulloch, Health Records Team Leader on ext 28603. 

NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns, please contact the Recruiting Board. 

NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.