Area Manager
Octopus Energy Ltd
Area Manager
Salary Not Specified
Octopus Energy Ltd, Kiltyrie, Perth and Kinross
- Full time
- Permanent
- Onsite working
Posted today, 20 Sep | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 10734b741e154c65bf73ac54424fefcf
Full Job Description
- Lead and inspire a team of engineers (Smart Meter Engineers/Electricians) to deliver exceptional customer experiences.
- Collaborate with our Talent Team to bring the best people into the business and build your team.
- Ensure your team has the skills, support, mentoring, and equipment needed to excel, working with suppliers and experts to meet these requirements.
- Design processes and ways of working for engineers to consistently deliver outstanding customer service.
- Inspire your team to contribute to our zero-carbon journey, encouraging creativity and efficiency improvements.
- Coach and develop your team, creating an environment where engineers can grow and thrive.
- Support Operations Managers in executing business strategy, building the team, and driving strong performance and customer service.
- Work with the Technical Assurance team to ensure quality installations and meet accreditation standards.
- Ensure exceptional customer experiences, resolving issues in person where needed.
Experience leading and inspiring teams in operational or engineering roles to deliver top-tier customer service. - Proven experience managing engineers in a field-based environment, either onsite or in customer homes.
- Relevant industry experience, ideally in utilities, energy, electrical, renewables, or smart metering.
- Strong leadership skills with the ability to deliver quickly in a fast-paced, lean environment.
- Ability to stay calm under pressure, with excellent organizational skills and resilience.
- Strong networking and collaboration skills, delivering with a focus on quality, safety, and customer experience.
- Excellent people skills, attention to detail, and creative thinking.
- Proactive in anticipating needs and productive in your work approach.
- Willingness to travel to support engineers, attend training sessions, and meet with customers, partners, and suppliers.
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. We're spearheading the transition to greener, cheaper energy through the installation of in-home technologies; from smart meters and electric car chargers, to low carbon heating, home batteries, solar, and beyond. Utilising Octopus' awesome tech power, we deliver smart energy solutions for our customers. As the face of the company, our diverse, industry-leading field force delivers the same outrageous experience Octopus customers love and expect. At Octopus Energy Services we are executing phenomenal growth plans to bring smart meters & EV charging to customers homes. We are building a UK-wide team of engineers that will inspire our customers and give them the tools to fight climate change. Engaging and motivating our engineering teams is key to success so we need an awesome, highly motivated people leader to drive the day to day running of the team. If you think you have what it takes, read on...