Assistant Manager - Ongoing Know Your Customer Team

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. This is an exciting opportunity to join the Client Services Ongoing Know your Customer (OKYC) Team which is made up of c.250 colleagues across 3 locations. You'll be part of a wider team who carries out KYC on existing customers for Business & Commercial Banking and Corporate & Institutional Banking business areas. The Ongoing Know your Customer Team is part of Client Services which has over c.1000 colleagues with hubs across the UK. An area whilst complex in nature - our teams consistently provide an excellent service for our clients through a high-performance culture. Core Purpose This is an opportunity to join a team of risk specialists supporting our LBCM North American Clients, responsible for assessing and investigating standard / high risk factors and recommending whether to maintain clients. You'll work with other Assistant Managers covering our risk specialisms, including Sanctions, Politically Exposed Persons, Fraud, Adverse Media, Anti Money Laundering due diligence on standard and high risk clients; Correspondent Banking due diligence; and in-depth investigations triggered by suspicious client activity. We're highly collaborative and help all colleagues to become rounded risk professionals by developing a broad range of skills across our specialisms. We encourage innovation and the streamlining of wasteful, non-value adding tasks and processes in accordance with a continuous improvement culture. This is an opportunity to contribute to a global operational centre of excellence and support our customers' needs and the company's growth ambitions.

In order to thrive in this role, it is essential that you have a strong track record of consistently achieving outstanding outcomes. This entails paying meticulous attention to detail and delivering top-notch outputs that meet the needs of your collaborators, customers, partners, and team members. Furthermore, you'll be relied upon as a key source of information and procedural advice. Previous experience with KYB/KYC Policies will be required, whilst US Regulations would be desirable its not required, full training will be provided. Capabilities

• Knowledge of US Economic Crime Regulations, or a passion to learn about, with a deep understanding of UK ECP Regulations.
• An investigative mentality, an ability to work optimally across teams and engage with business functions and clients.
• An ability to produce clearly articulated reports and present your recommended next steps for approval.
• Be able to prioritise workloads to achieve case review targets meeting compliance standards.
• Track record of personal development.
• Influencing relationship teams to support with collating review requirements.
• Engaging with senior stakeholders to support risk decisioning process.
• Ability to prioritise effectively between scheduled and event-driven activity.
• Attention to detail in order to collate and analyse complex information in order to highlight areas of concern.
  
  HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. This is an exciting opportunity to join the Client Services Ongoing Know your Customer (OKYC) Team which is made up of c.250 colleagues across 3 locations. You will be part of a wider team who carries out KYC on existing customers for Business & Commercial Banking and Corporate & Institutional Banking business areas. The Ongoing Know your Customer Team is part of Client Services which has over c.1000 colleagues with hubs across the UK. An area whilst complex in nature - our teams consistently provide an excellent service for our clients through a high-performance culture., At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We're proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like any reasonable adjustment to the recruitment process just let us know. We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies