Assistant Reception Manager

A friendly welcome at reception sets the tone for a great stay at Crieff Hydro, so you'll have personality and positivity by the bucket load. You'll deal with guest check ins, resolve any issues, and be able to upsell the resort and all the exciting activities Crieff Hydro has to offer. You'll assist in leading and managing our friendly reception team. From training up new team members to developing on existing skills and knowledge, you will take a hands-on approach and lead my example to motivate and inspire the team in a busy and challenging environment.

• You will have good man management skills, strong customer service skills, and be an excellent problem solver, helping to lead from the front and gain respect from other staff members.
• You will be well presented, have a bright personality and be passionate about service and working hard to ensure the department runs as well as possible.
• You will communicate well with all departments and perform as an effective member of the Reception team.
• You'll certainly have previous customer service experience, and be able to show us you can deal with any issues in a caring and helpful manner.
• You'll have good systems savvy, and if you've worked with Maestro or a similar booking system, even better.
• You'll work varied shift patterns, with the earliest start time of 7am and a latest finish time of 11pm
  
  Discounts on leisure memberships, hotel activities, retail, and food and beverages.
• Team Rate rooms at all of our hotels - where will you choose to explore on your days off?
• Live in accommodation is available and is inclusive of bills.
Careers at the Crieff Hydro Family of Hotels We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights. Facebook: Crieff Hydro Family Careers | Crieff Instagram: instagram.com Be part of the family... We're a family business through and through - family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do. Crieff Hydro Hotel Pretty much in the centre of Scotland, we're set in a 900acre estate in stunning Perthshire. Home from home, we've been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities- there really is something for everyone!