Associate, Aladdin Engineering Service Management (Career Returner Program)
BlackRock, Inc.
Associate, Aladdin Engineering Service Management (Career Returner Program)
Salary Not Specified
BlackRock, Inc., Edinburgh
- Full time
- Temporary
- Remote working
Posted 3 weeks ago, 1 Jun | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: f0d7e4d6754f4aaebb1cebf6264c5ba5
Full Job Description
- Coordinate resolution and restore normal service operation during technology Incidents and Major Incidents.
- Manage the communication with senior leadership, in the event of a Major Incidents.
- Provide leadership and expertise to assist with the determination of root cause and solution of incidents.
- Identify and prioritise potential issues across Aladdin software and infrastructure.
- Investigate causes of incidents and problems.
- Build and publish reports using Power BI.
- Drive process and tooling change across the organisation to support regulatory change - eg DORA (Digital Operational resilience Act).
- A career break of at least 24 months (no upper limit). During your career break you may have been working small-scale around other commitments or have not done any paid work.
- Prior experience in Investment Management or Financial Services
- You must have the right to work in the UK to apply for the program., Experience working in the Technology or Financial services industries.
- A problem Solving mindset.
- Knowledge of cloud computing platforms like Azure, AWS, etc. and understanding of different service models (IaaS, PaaS, SaaS). Further training and guidance will be provided.
- Knowledge in programming languages such as Python to automate common tasks and a basic knowledge of IT Configuration Management, Deployment & Orchestration tools like Ansible.
- Data analysis skills e.g., Splunk, Grafana, Tableau, MS Excel, Power BI.
BlackRock is delighted to partner with Career Returners on their returner Program, as they recognize talented professionals with different backgrounds and experiences bring a unique and valued perspective to BlackRock., Our team (Service Management) is responsible for leading the remediation of critical production incidents and driving efforts to identify problems and implement enhancements and changes across BlackRock and our Aladdin clients to prevent recurrence. - We will offer a variety of employee networks to help you integrate into the business and culture
- Provide a mentor and buddy for your day-to-day questions
- Provide coaching and peer support, To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
The role is predominantly Monday - Friday but may require occasional weekend work for pre-planned improvements or operational shifts. The team is also open to requests for alternative shift patterns which align to our Platform support model. We are happy to discuss this further and answer any questions you may have.
We are seeking a motivated, collaborative, and inclusive professionals who are looking to re-enter the workplace after a career break and can bring their rich experience and diverse perspectives to meet the evolving needs of our clients.
This role involves developing connections with versatile experts around the world and interacting with a variety of technologies and applications. The role will also include participation in project work which strives to further improve the stability, performance, and resilience of the Aladdin platform., BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
The Returner Program is designed to encourage and support a return to full-time work through a six-month paid Returnship starting in September 2024. The returner program acts as a feeder to full-time permanent employment (subject to individual performance and market conditions).
How we will support you: