Audio Typist - ECMS

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this position is Monday to Friday. 

An exciting opportunity has arisen to join a fast-paced Administration Team as a Band 2 Audio Typist supporting clinicians, through audio and copy typing/word processing and general administration support to within the South Sector, based at the Queen Elizabeth University Hospital.
The role is diverse, with each day bringing new challenges. You will have proven ability in using your own initiative, working with confidential and highly sensitive information, showing attention to detail and the ability to work accurately, whilst understanding the importance of adhering to policies and procedure. A confident, professional personality with a can-do attitude is a must.

Main duties of the job:

• Typing from audio dictation using Winscribe
• Adherence to patient confidentiality and patient safety
• Inputting and maintaining data on Excel spreadsheets.
• Using Electronic patient records to type into various templates.
• Liaising with colleagues and clinicians
• Making ad-hoc phone calls to chase missing data.
• Sending Electronic referrals
• Problem solving, e.g., incoherent audio.
• Research e.g., searching EPR for names, addresses and medical conditions.
• Attention to detail for checking own typing.
• Finalise all letters following Standard Operating Procedures.
• Printing off letters following protocol to ensure no breaches.
• Ensuring all enclosures are included with correspondence.
• Managing/prioritise own workload.
• Other ad-hoc office duties

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS). 

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours.  However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns please contact the Recruiting Board.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.