Banking - Transaction & Payment Administrator

Eden Scott's client is seeking a candidate who is available for a Banking Transaction & Payment Administrator to join their expanding team based in Edinburgh team. The role will be hybrid 3 days in the office and 2 days at home

The successful individual will get involved in the following;

• Monitor daily shared mailbox, responding to all internal / external queries promptly and regularly.
• Deal with daily end-of-day checking of all online banking systems to ensure payments have been released
• Collate statistics and type of transactions processed;
• Create and maintain internal procedure documents;
• Understand and adhere to FCA Client Assets Sourcebook (CASS) procedures;
• Ensure any returned payments are investigated immediately and relevant business areas are notified;

• Timely escalation and troubleshooting of payment / account exceptions
• Production of necessary reports on a periodic as well as ad-hoc basis required by the regulatory requirements or management information.
• Daily review and investigate on suspense accounts
• Responding to internal queries, providing necessary audit trail and documentation to support the work performed.

Person Specification

• Relevant knowledge and experience, ideally in a back office, middle office, operations or similar function of a banking/financial services organisation
• Preference for candidates who have worked with UK Payment schemes.
• Knowledge of bank payments / account to account transfers.
• Diverse product knowledge, with an ability to develop an understanding of new products
• Ability to work under considerable time pressure, whilst maintaining a high level of accuracy and quality
• Excellent communication and organisational skills
• Strong analytical skills to analyse the information, identify the problems, and work towards finding the solutions

Email CV to Karen.Kerr@edenscott.com

This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before please call us on or drop off a CV at financialservices@edenscott.com and we will make sure the most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your prior consent.

Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work.